Thursday, September 18, 2008

Obama's Spin; McCain's Flat Effect

Analyzing it all with computers:
Technology is here to help. Software programs that analyse a person's speech, voice or facial expressions are building upon the work of researchers like Ekman to help us discover when the truth is being stretched, and even by how much. "The important thing to recognise is that politicians aren't typically good at out-and-out lies, but they are very adept at dancing around the truth," says David Skillicorn, a mathematics and computer science researcher at Queen's University in Kingston, Ontario, Canada. "The 2008 election has so far given us plenty of chances to see them in action."

Skillicorn has been watching out for verbal "spin". He has developed an algorithm that evaluates word usage within the text of a conversation or speech to determine when a person "presents themselves or their content in a way that does not necessarily reflect what they know to be true".

The algorithm counts usage of first person nouns - "I" tends to indicate less spin than "we", for example. It also searches out phrases that offer qualifications or clarifications of more general statements, since speeches that contain few such amendments tend to be high on spin. Finally, increased rates of action verbs such as "go" and "going", and negatively charged words, such as "hate" and "enemy", also indicate greater levels of spin. Skillicorn had his software tackle a database of 150 speeches from politicians involved in the 2008 US election race (see diagram).

...Additionally, he says, little details count: pronouns such as "we" and "I" are often substituted subconsciously, no matter what is written in the script.
Each of the candidates had made speeches containing very high and very low levels of spin, according to Skillicorn's program, depending on the occasion. In general though, Obama's speeches contain considerably higher spin than either McCain or Clinton. For example, for their speeches accepting their party's nomination for president, Obama's speech scored a spin value of 6.7 - where 0 is the average level of spin within all the political speeches analysed, and positive values represent higher spin. In contrast, McCain's speech scored -7.58, while Hillary Clinton's speech at the Democratic National Convention scored 0.15. Skillicorn also found that Sarah Palin's speeches contain slightly more spin than average.

..."When you see these crises come along, the spin goes up," Skillicorn says. "Obama is very good at using stirring rhetoric to deal with the issues. And it seems to work if you look at what happens in the polls afterwards."
McCain does not seem as adept at using spin to his advantage, and his "straight talk" can make his speeches fall flat from a motivational point of view, according to Branka Zei Pollermann, founder of the Vox Institute in Geneva, Switzerland, who has analysed the candidates' voices for communication consultants Clearwater Advisors, based in London.

"The voice analysis profile for McCain looks very much like someone who is clinically depressed," says Pollermann, a psychologist who uses voice analysis software in her work with patients. Previous research on mirror neurons has shown that listening to depressed voices can make others feel depressed themselves, she says.

Pollermann uses auditory analysis software to map seven parameters of a person's speech, including pitch modulation, volume and fluency, to create a voice profile. She then compares that profile with the speaker's facial expressions, using as a guide a set of facial expressions mapped out by Ekman, called the Facial Action Coding System, to develop an overall picture of how they express themselves.
Her analysis shows that McCain's voice changes little in pitch as he speaks, and so conveys very little emotion or impact. Whether he is addressing positive prospects or discussing sad facts, his voice always sounds the same.

Additionally, McCain's voice and facial movements often do not match up, says Pollermann, and he often smiles in a manner that commonly conveys sarcasm when addressing controversial statements. "That might lead to what I would call a lack of credibility."

People are unlikely to trust statements made in a flat tone, particularly when they do not match the person's facial expressions. According to Pollermann's analysis, it may not make any difference that McCain does not pepper his speeches with spin, if the way he talks does not strike people as believable.

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