AI lacks an important trait, "gut instinct," and so
Ford is hiring back some quality-control engineers:Ford says that over the past three years, it has hired 350 veteran "gray beard" engineers, many of whom are former employees, to help train younger staff and reprogram the AI tools that simply were not performing the way Ford had hoped.
The move reincorporates humans into the auto giant's process at a time when many other companies are pivoting away from human involvement.
“Artificial intelligence is a fantastic tool, but it’s only as good as the information you use to train it,” Charles Poon, Ford’s vice president of vehicle hardware engineering, told reporters last week via Bloomberg. “Over prior years, we didn’t pay as much attention as we should have to the experience of our most knowledgeable engineers that have been with us through many product cycles.”
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