Failing Southwest Airlines Fashion

Left: A Southwest employee asked Kyla Ebbert, wearing this outfit, to change or leave the plane. (CRISSY PASCUAL / Union-Tribune)


"Luv" Airlines forgets how hot the Southwest gets in the summer!:

As the mercury climbed over 100 on Labor Day, I called Southwest Airlines with a not entirely hypothetical question:

Could a young woman board a flight to Tucson today wearing a bikini top?

Angelique, the agent who took my call, assured me that a young woman could.

“We don't have a problem with it if she's covered up in all the right spots,” she said. “We don't have a dress code.”

Tell that to Kyla Ebbert, who was escorted off a Southwest Airlines flight two months ago for wearing an outfit far less revealing than a bikini top.

Ebbert, a Mesa College student and Hooters waitress, was allowed to stay on the plane, but only after she put up a fight and, she says, was lectured on how to dress properly.

...Southwest explained its treatment of Ebbert in a letter to her mother, saying it could remove any passenger “whose clothing is lewd, obscene or patently offensive” to ensure the comfort of children and “adults with heightened sensitivities.”

Ebbert, 23, says she was judged unfairly by the airline and humiliated by the experience. Who wouldn't be?

She had a doctor's appointment that afternoon in Tucson, where temperatures had topped 106 all week. She arrived at Lindbergh Field wearing a white denim miniskirt, high-heel sandals, and a turquoise summer sweater over a tank top over a bra.

After the plane filled, and the flight attendants began their safety spiel, Ebbert was asked to step off the plane by a customer service supervisor, identified by the airline only as “Keith.”

They walked out onto the jet bridge, where Keith told Ebbert her clothing was inappropriate and asked her to change. She explained she was flying to Tucson for only a few hours and had brought no luggage.

“I asked him what part of my outfit was offensive,” she said. “The shirt? The skirt? And he said, 'The whole thing.' ”

Keith asked her to go home, change and take a later flight. She refused, citing her appointment. The plane was ready to leave, so Keith relented. He had her pull up her tank top a bit, pull down her skirt a bit, and return to her seat.

Ebbert says several flight attendants overheard the conversation and, after an embarrassing walk down the aisle, she took her seat and spread a blanket over her lap. She kept her composure until the plane landed, when she called her mother and broke down.

She took a photo of herself with her cell phone so her mother could see her clothes. That's when mom became livid.

“My daughter is young, tall, blond and beautiful,” Michele Ebbert told me, “and she is both envied and complimented on her appearance. She dresses provocatively, as do 99 percent of 23-year-old girls who can. But they were out of line.”